Homelike Accommodations, Award-Winning Care

When it was time to decide where to go for rehab, it was a “no-brainer” – Autumn Lake! The care and professionalism of everyone here is top-notch!

The staff was friendly, attentive, courteous and professional. The therapists were the “BEST”. They were always encouraging and never negative with their patients.

Autumn Lake Health Care is outstanding. Always #1 in my eyes. The kindness and willingness to help all from every employee & personnel as well as administration is the best. Aids and nurses are excellent. Therapy is fantastic. Its a free environment, comfortable to live & a lovely ambiance. Autumn Lake is #1 recommendation.

This facility deserves five stars for cleanliness, best customer service, professionalism and a wonderful team of physical therapists. My husband has a quick recovery because of your wonderful attention to detail!!

My grandmother, admitted to your facility from Norwalk hospital. I knew her time with you would be limited as she started her end of life process while at the hospital. The hospital experience was absolutely terrible… so stressful and upsetting. That all changed for me when she got to your facility.

I have worked in a nursing home since 2010 (music therapist here!). I became a licensed nursing home administrator in the state of Colorado in 2018. I have to tell you, I wasn’t sure what to expect, but based on your five star rating I figured you guys would be worth a shot. To say that I am pleased with her care is an absolute understatement.

First and foremost, your nurse Mayanda (not sure if I am spelling that right) Is such a beautiful human. Not only was she attentive, caring and loving to my grandmother but she was all of those things and more to me as a grieving granddaughter. I slept better knowing my grandmother was being looked after by her. I do not have words to express my gratitude, I’d snatch her up on a heart beat to come work with me! People like her make our facilities successful because of how loving and genuine they are.

Second, James your unit manager. He was absolutely fantastic and I felt confident he would direct her care in congruence with my wishes 100%. Your CNAs, I did not catch all of their names, but I specifically remember Danielle, were also calm and willing to do whatever my grandmother needed to be comfortable without any hesitation. Rafael and Raymond in admissions were also very pleasant and very easy to work with.

Your facility was welcoming, calm and so clean! I wish my grandmother could have been there longer simply because I just loved being there. Also your residents are SO sweet and fun.

I have been on the provider end of this for so many years I never knew how hard it would be to be a family member experiencing this kind of loss. Thank you so much for running an excellent facility, all of what I have mentioned above is also a direct reflection on you. I know how hard your job is and I commend you. You guys earned every single star that you have! Again on behalf of my entire family I thank you from the bottom of my heart. Please share this with your staff and let them know how grateful we are.

Best,
Lynne M., MS, NHA

Every single caregiver went out of their way to attend my specific needs. Every detail of my care plan was tailored to my specific situation and was thoroughly explained every step of the way. The staff took pride in the service they provide.

Nicholas S.

Patient from Norwalk Hospital